SharePoint has evolved from a somewhat lowly position to become the Swiss army knife of corporate IT departments, promising collaboration, team and project management, electronic content management (ECM), intranets and portals, records management, and more – straight out-of-the-box, and with over 70% of organizations having deployed SharePoint in some form, it appears to be here to stay.
However, whilst a Swiss army knife is useful because it has many different tools, none of those would
However, whilst a Swiss army knife is useful because it has many different tools, none of those would normally be the tool of choice for a professional in any single area: opening a bottle of wine with the mini corkscrew might be fine once in a while, but a sommelier opening 30 bottles a day would use a piece of equipment built for much more frequent and rigorous use – stronger, easier to operate and more reliable.
So does SharePoint resemble the Swiss army knife? Good if you want to do a bit of collaboration here and there or a quick and easy intranet, but not quite robust enough for daily usage or enterprise-wide deployment? Or is SharePoint the rightful choice as the multi-disciplined IT tool for today’s organization?
Many would argue that the sheer volume of 3rd party add-ons highlight that SharePoint is nothing more than a Swiss army knife: a platform that requires users to plug-in “industry-strength” tools from external suppliers in order to achieve the performance, functionality and robustness required.
In this report we explore these questions, collectively described as “the SharePoint puzzle”. We look at why organizations selected SharePoint in the first place, how it has performed against expectations, which parts of SharePoint businesses are using for ECM, collaboration, social, and business process management (BPM), and where gaps have been identified. We explore how organizations are adding these missing pieces with SharePoint add-ons, 3rd party extensions and cloud services. Finally we look at spend predictions for SharePoint-related software and services in the coming 12 months.