As with a lot of organisations within the aged care, health care, and community care sectors, this customer works under increasing pressure to deliver a very high quality of care for their residents and patients, on a very limited and shrinking operational budget.
They recognised that their internal financial administration relied heavily on manually intensive, paper based processes. Due to this, they were experiencing processing bottlenecks and data entry inaccuracies entering their finance system.
The processing bottlenecks and data entry errors impacted on the quality of care being provided to patients and residents, as the supply chain was often interrupted. This exposed some of the facilities to poor financial and operational audit results.
The customer engaged Efficiency Leaders to provide an accounts payable automation solution, following an intense evaluation of three other solution providers. Efficiency Leaders was selected due to the quality of their customer reference sites.
The customer solutions, referenced by Efficiency Leaders, delivered the highest post- implementation efficiency outcomes, compared to other vendor references that were evaluated.
Efficiency Leaders demonstrated greater depth of knowledge and experience in development and deployment of capture based automation solutions in Australia and New Zealand. Additionally, the ability to reduce errors and processing times was clearly demonstrated in the evaluation process, which gave the customer a great deal of confidence that Efficiency Leaders was the right partner.
The ELAP solution comprises the world’s leading image capture and data transformation engine which automatically classifies and separates incoming supplier invoices. Additionally, the system extracts the body of email messages received from suppliers, which adds context to each invoice and facilitates better communication for processing staff.
Intelligent business rules are applied to each invoice for compliance checking and validation against TechnologyOne Financials’ Purchase Order, Goods Receipting and Supplier databases. Compliant invoices are processed straight through to the finance system without any intervention.