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AP Automation for


Integrating systems delivers deep functionality and real efficiency gains in invoice processing and payment, providing management greater visibility and control across operations

Unlock true AP Automation with
RapidAP & Civica

Seamless integration with your system


RapidAP integrates quickly and smoothly with Civica to provide you complete, endtoend accounts payable automation to meet current and future business needs. 

An integrated solution


RapidAP captures and digitises data from invoices sent via email using world-leading Optical Character Recognition (OCR) technology. It then validates this data before passing it to Civica for straight-through processing, or to trigger Civica’s in-built invoice approval workflow.  


What is Civica?

Civica provides a suite of software applications to sustain and enhance public services around the world. In Australia and New Zealand, it serves state and local government, as well as health, care, education, and housing organisations. Through its solutions, it enables better outcomes for communities as well as employees.

What can RapidAP offer Civica users?

RapidAP offers a modular end-to-end accounts payable solution. Users can select the functionality they require to meet their specific business requirements. This may include a combination of the following:

  • OCR for data capture

RapidAP uses world-leading, AI-enabled OCR technology to achieve a data extraction rate of over 90% from invoices received via email. It then performs compliance checks on this data to validate it before sending it to Civica for invoice processing and payment. This means accounts payable officers do not need to manually enter payables information into the finance system.

  • Ability to receive and process PEPPOL e-invoices

RapidAP offers an integrated invoice receiver’s PEPPOL access point. This means you do not have to separately engage a PEPPOL access point service provider to connect your Civica solution to be able to receive and process e-invoices.

  • Invoice processing workflows

RapidAP also offers a highly configurable business rules engine that can take care of your invoice processing needs. This may be important to you if you have complex business requirements that are not completely met through your Civica solution.

How does RapidAP work with Civica's invoice processing capabilities?

RapidAP has a flexible, modular structure. This means you can avoid any unnecessary duplication by selecting the functionality you require to fully automate accounts payable. For example, if you’re using Civica’s invoice processing workflows, you may want to add on an external OCR to extract and validate data from incoming PDF invoices (or other file types).

RapidAP’s sophisticated OCR enables you to fully automate the processing of invoices received by email as there is no need to manually run compliance checks on them or enter these payables into the finance system. RapidAP has an extraction success rate of over 90%, making the solution highly effective and efficient, while also delivering significant cost savings to your organisation versus time-consuming manual work.

As a specialist end-to-end accounts payable automation solution, RapidAP can receive PEPPOL e-invoices. It also offers its own in-built approval workflows for PEPPOL e-invoices and traditional invoice formats, which can be activated for invoice processing. Finally, RapidAP integrates smoothly with Civica for invoice posting and payment.

How does RapidAP integrate with Civica?

RapidAP integrates seamlessly with Civica via a REST API so you can leverage the capabilities of your sector-specific solution, while gaining additional functionality to meet business needs.

What does integration involve?

Integration involves establishing connections between software interfaces to allow them to share data. It’s also about ensuring the structure and data fields in both systems match, so data can flow across all inter-connected systems. Synchronisation between systems upholds data integrity, improves operational efficiency, and gives management a real-time view of the business.

How do you ensure succesful systems integration?

For each deployment, Efficiency Leaders writes a detailed Scope and Requirements document and an Integration Specification document. This enables both parties to agree on the solution design and the integration method, providing assurance and attributing accountability for deliverables.

Testing is an important part of the integration process. Efficiency Leaders uses actual supplier invoices to validate RapidAP’s solution is effective, and that data is passed smoothly to Civica for the next stage in the accounts payable process.

RapidAP has integrated with almost all ERP systems – including Civica – many times over. As a result, integration is a straightforward process, helping to deliver a return on investment as soon as possible.

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